The law states that you are homeless if you:
You are threatened with homelessness if you are likely to become homeless within two months.
We have a legal duty to help people who are homeless or are threatened with homelessness.
If you are homeless, or think you might become homeless, contact:
The out of hours service was previously based at the Hamish Allan Centre, however this closed on 4 September 2018. All the services based there were re-located. If you are homeless and need a service outwith office hours then:
between the hours of 4.45pm and 11pm
After 11pm and at weekends, then everyone should phone: 0800 838 502
As a minimum, the council will arrange for you to receive:
We will carry out an assessment to check if you:
Please be aware that the Homelessness Resource Directory is no longer available.
We have a legal duty to protect your property if you are awaiting a homelessness assessment or have been assessed as homeless or threatened with homelessness. This duty includes the storage of belongings that you are temporarily unable to look after. For example, this may be because there is insufficient space within your temporary accommodation to store your furniture.
Housing Benefit may cover some of the costs of temporary accommodation. The amount of Housing Benefit you receive will depend on your personal circumstances, savings and income. We will make every effort to ensure the accommodation found for you is affordable.
Costs which are not covered by Housing Benefit include charges for:
If you are homeless or staying in temporary accommodation you can use the specialist Homelessness Health Services based at Hunter Street. These services will give support during your homelessness crisis and then help you move on to use community-based services when it is appropriate.
Our Homelessness Health & Resource Services run from a purpose built unit. With clinic and treatment rooms, it is a base for the Homeless GP Practice and many of the staff who support health services for homeless people.
Homelessness Health & Resource Services
55 Hunter Street
Glasgow G4 0UP
Phone 0141 553 2803