The Annual Performance Report is a strategic planning and management tool that provides information about the Building Standards & Public Safety service, communicates our vision and strategy, and sets out our performance against strategic goals and targets.
We provide quarterly statistics to the Scottish Government which includes reports on the speed of decision making on Building Standards applications. The Annual Performance Report for 2018-19 includes quarterly performance and service improvement updates.
The Building Standards & Public Safety Customer Charter is available under "Related documents".
Annual Performance Report 2019/2020 [731kb]
Annual Performance Report 2019/20 (incl. 2020/21 Q1 Update) [918kb]
Annual Performance Report 2019/20 (incl. 2020/21 Q2 Update) [641kb]
Annual Performance Report 2019/20 (incl. 2020/21 Q3 update) [619kb]