Glasgow City Health and Social Care Partnership delivers social care services on behalf of Glasgow City Council, a local authority established under the Local Government etc. (Scotland) Act 1994. Its head office is City Chambers, George Square, Glasgow G2 1DU, United Kingdom. You can contact the Data Protection Officer by post at that address or by email at: email@example.com and telephone on 0141 287 1055.
You are giving us your personal information to allow us to assess you for, and deliver where agreed, a Help at Home care service. We also use your information to verify your identity where required, contact you by post, email or telephone and to maintain our records.
Where possible, new IT systems and the development of existing IT systems will make use of system generated or anonymised data in test environments. However, there may be circumstances in which test environments, their users and their developers appointed by Glasgow City Council, such as CGI, may be required to utilise your personal data in a test environment. In such circumstances, Glasgow City Council require that development and test activity comply with data protection legislation, taking reasonable steps to protect your personal data.
We provide these services to you as part of our statutory function as your local authority. You can find more details of our role on our website at www.glasgow.gov.uk/privacy. Processing your personal information is necessary for the performance of a contract with you (or to take steps to enter into a contract with you). If you do not provide us with the information we have asked for then we will not be able to provide this service to you.
We also need to process more sensitive personal information about you for purposes of the provision of social care and the management of health and social care systems and services.
In order to deliver the required services we sometimes share this data with the Care Inspectorate, Health and Safety Executive and Pharmacies.
We only keep your personal information for the minimum period amount of time necessary. Sometimes this time period is set out in the law, but in most cases it is based on the business need. We maintain a records retention and disposal schedule which sets out how long we hold different types of information for. You can view this on our website at www.glasgow.gov.uk/rrds [3Mb] or you can request a hard copy from the contact address stated above.
Objecting to how we may use your information - You have the right at any time to tell us to stop using your personal information for direct marketing purposes.
Restricting how we may use your information - in some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information that we hold about you or we are assessing the objection you have made to our use of your information. This right might also apply if we no longer have a basis for using your personal information but you don't want us to delete the data. Where this right is realistically applied will mean that we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.
Please contact us as stated above if you wish to exercise any of these rights.
If you have provided anyone else's details on this form, please make sure that you have told them that you have given their information to Glasgow City Health and Social Care Partnership. We will only use this information to contact those people in the event of an emergency. If they want any more information on how we will use their information they can visit www.glasgow.gov.uk/privacy or email firstname.lastname@example.org.
We aim to directly resolve all complaints about how we handle personal information. However, you also have the right to lodge a complaint with the Information Commissioner's Office, who can be contacted by post at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. By phone on 0303 123 1113 (local rate) or 01625 545 745. Visit their website for more information at- https://ico.org.uk/concerns
For more details on how we process your personal information visit www.glasgow.gov.uk/privacy.
If you do not have access to the internet you can contact us via telephone to request hard copies of any of our documents.