If you have a disability or chronic medical condition, your quality of life can be greatly enhanced with the right equipment or expert advice from occupational therapists. The occupational therapy service is available to people of all ages, including children.
If you think you need help from us, you can phone Social Care Direct or visit your local social work office, or your local Housing Landlord office, to make a referral for an assessment for equipment. If you prefer, you can ask someone to contact us on your behalf.
All referrals are prioritised and we use the information you give us to work out whether we can help you, and if so, how quickly we should see you. We will write to you within five working days of your request for help and the letter explains whether we can see you right away or if you are on a waiting list. In this situation, you may decide that you would wish to purchase equipment for yourself without the need for an assessment and you will be given advice on how to approach this. Examples of equipment you may choose to buy include:
If your circumstances change and you cannot manage please let us know and we will look again at the help you need and how quickly we can help you.
If we think you need help, an occupational therapist (or social care worker) will contact you and, if required, visit you in your home to carry out an assessment advising you of practical solutions available to help you around your home. You will be asked about the problems you are facing and how you are coping at the moment and what you find difficult. You may be asked to demonstrate the nature of some of your problems so that we can fully appreciate them.
We will always try to meet your needs in the most reasonable and practical way.
If we are able to meet your needs and recommend that you require small equipment then we will arrange delivery and installation.
If we are considering specialist equipment we will inform you of what will happen next.
The occupational therapy service may be able to help if you have difficulty with:
There will be circumstances where we cannot provide equipment, either, because:
Long handled combs
Chair rise cushion
Long handled sponge
Nail / Denture brush
Net bag and apron bag
Non specialist trays
Static shower chair
Peelers and graters
Handisocket / Extendaplug
Wood frame chair
Zip pulling aid
All equipment we provide to you is loaned, free of charge. When you no longer need the equipment, we would ask you to return it to us.