We seek to ensure that the services we provide are of high quality and meet the needs of all the city's residents.
To assist in this we use the services of a market research company to carry out an annual survey of residents. The survey measures citizens usage and satisfaction in a number of key services provided by us and our Arms Length External Organisations (ALEOs). The information gathered is used to inform service and strategy development.
The Glasgow Household Survey 2022 [2Mb].
ODSC Impact and Outcomes Report [128kb]
Glasgow Household Survey 2021 [4Mb]
Glasgow Household Survey 2019 [3Mb]
Glasgow Household Survey - North East Sector 2018 [368kb]
Glasgow Household Survey - North West Sector 2018 [372kb]
Glasgow Household Survey - South Sector 2018 [369kb]
Glasgow Household Survey 2018 [2Mb]
Glasgow Household Survey - North East Sector 2017 [543kb]
Glasgow Household Survey - North West Sector 2017 [537kb]
Glasgow Household Survey - South Sector 2017 [554kb]
Glasgow Household Survey 2017 [1Mb]
Glasgow Household Survey 2016 [2Mb]
Glasgow Household Survey 2015 [9Mb]
Glasgow Household Survey 2014 [10Mb]
Glasgow Household Survey 2013 [1Mb]
Glasgow Household Survey 2012 Autumn [1Mb]
Glasgow Household Survey 2012 Spring [1Mb]
Glasgow Household Survey 2011 Autumn [250kb]
Glasgow Household Survey 2011 Spring [584kb]
Glasgow Household Survey 2010 Autumn [725kb]
Glasgow Household Survey 2010 Spring [466kb]
Glasgow Household Survey 2009 Autumn [771kb]
Glasgow Household Survey 2009 Spring [687kb]
Glasgow Household Survey 2008 Autumn [754kb]
Glasgow Household Survey 2008 Spring [532kb]