The emergency services, local authorities, health boards and utilities within Strathclyde all work together under the name of the West of Scotland Regional Resilience Partnership (WoS RRP) at strategic, tactical and local levels. During major incidents the Council's Resilience Unit provides an important single point of contact between the Emergency Services and all Glasgow City Council departments.
The Resilience Unit is on call 24 hours a day, 365 days a year and is normally alerted by Police Scotland. There are many scenarios which require action by the Resilience Unit, including Fire, Flooding, Explosion, Travel Accident, Chemical Spill and Dangerous Buildings.
The Emergency Services are responsible for evacuation of the public from the area of the incident, and upon the advice of the Police, the Resilience Unit will arrange for a Rest Centre , or other place of safety to be opened, and for trained staff to attend to look after those who are affected by the incident but who do not require medical treatment.
During Major Incidents the West of Scotland Regional Resilience Partnership may request the services of the Voluntary Agencies and the City Council's Resilience Unit will co-ordinate the response and resources of the voluntary agencies such as RAYNET, with the exception of those members of the British Red Cross and St Andrew's Ambulance Association, who are working for and directly responsible to the Scottish Ambulance Service.
The Resilience Unit plans for major incidents by writing contingency plans which are either required by legislation or by good practice.