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Glasgow City Council

Scotland Loves Local - Glasgow Gift Card

Why is Glasgow City Council distributing Scotland Loves Local Glasgow gift cards?

Glasgow City Council is sending gift cards worth £105 to 85,000 eligible households in the city. The cards, which can be spent within Glasgow, will help support both residents struggling with the cost of living crisis and local businesses recovering from the coronavirus pandemic.

Funding for the project has come from a £9.45m Covid Economic Recovery Funding package awarded to the council by the Scottish Government.

Scotland Loves Local Glasgow Gift Cards can only be spent with businesses that are signed up to accept the Scotland Loves Local Gift Card. There are more than 700 businesses of all sizes signed up to accept the gift card across the city already.

The Scotland Loves Local campaign looks to encourage people in Scotland to think local first and support businesses on their local high streets. The Scotland Loves Local Glasgow Gift Card can be seen as a local currency - allowing people to spend their gift cards in their favourite local businesses, or on household essentials, in a way that keeps spending local for longer eligible households, benefitting the local economy in the process.

Eligible Households

So that the funding available is targeted at those people in greatest need, eligibility for the cards is as follows: 

  • Each household in receipt of Council Tax Reduction as of 1st June 2022 is eligible for a gift card to the value of £105
  • The gift card will be sent to the lead liable council tax account holder

Note: 

  • Those households in receipt of any other council tax discount or exemption are not eligible if they do not receive Council Tax reduction in addition to this.
  • Those households who apply for and receive Council Tax Reduction on or after 2nd June 2022 are not eligible.

 

Activation Process

  • Step 1 - Visit the Scotland Loves Local website,
     
  • Step 2 - Insert your '16' digit gift card number, this should be entered as 16 numbers with no spaces

Gift card with location of 16 digit number highlighted

  • Step 3 - Insert your '6' alpha/numeric activation code contained in letter 1 received week commencing 1 August,

Please Note - the activation code is case sensitive, please enter the code exactly how it appears on the letter using UPPERCASE letters i.e. LR2345 NOT lr2345

OR

  • Use your camera app to scan the QR code found below and also in the letter containing your Scotland Loves Local Glasgow gift card - this will take you directly to a link into the activation website

SLL QR Code

You can also watch our video below that will take you through the activation process detailed above

Where and how to spend

  • You must activate your gift card by 30th November 2022. Once activated, your gift card will be valid for a period of 12 months
  • When activated, you can spend your gift card in a variety of businesses in the Glasgow City Council region that are registered to accept them. 
  • The list of businesses that are signed up to accept the Scotland Loves Local gift card in Glasgow can be found on the Scotland Loves Local webpage.  
    • Zoom in and out on the map and using the + and - boxes, click on the icons across the Glasgow boundary to find out more about the businesses that are registered to receive your gift card
    • Alternatively, below the map you can view a list of all businesses that are signed up to accept the Scotland Loves Local Glasgow Gift and you can also sort the list using business type headings 
  • The value of the card can be spent in several different transactions over multiple businesses.

 

Our Contact Details

  • Livechat- Chat with one of our advisors Monday to Friday 10am to 4pm

Live Chat has been designed to help you navigate our website and to answer general queries. When you access or use our live chat software, we will only ask you to provide the minimum amount of personal information necessary to assist you. You can find out more about how we use the data you provide during live chat in our privacy statement. 

  • Telephone - Our enquiry line 0141 287 9992 is open Monday to Friday 2pm to 4.30pm

 

Additional Support

Question

Answer

I lost my card after it was activated

Unfortunately, if you lose your card after it is activated, we will not be able to replace the card

I lost my card before it was activated

Contact us at one of our contact channels detailed above

How do I check the balance I have on my card

You have 3 options to choose from:

  • Scan the QR code on your card to check your balance - this will take you directly to a link to open to display your balance
  • Visit www.getmybalance.com - remember to have your 16 digit card number and your 6 digit card security code (both found on the back of your card) to hand
  • Call the balance enquiry number on 0121 260 2849 - remember to have your 16 digit card number and your 6 digit card security code (both found on the back of your card) to hand

I have changed address since 1st June 2022 and I am eligible for a gift card

Have you told the GCC Council Tax Team your new address?

YES - Contact us at one of our contact channels detailed above

NO - update your details on the GCC Council Tax change of address form on our website 

 

How to Register your Business

The Scotland Loves Local - Glasgow Gift cards can only be used in registered businesses.

  • Businesses need to have a MasterCard terminal
  • Businesses must have premises in Glasgow

To ensure your business doesn't miss out you can register on the Scotland Loves Local website.

You can find out more by clicking on the FAQs link in the Related Links section

 

Lost activation code or did not receive an activation code

Please complete our online form and we will activate your card on your behalf.

This may take us up to 5 working days.

For more information on Scotland Loves Local please click on the logo below

Scotland loves local

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