Staff iPhones

All council iPhones are due to have their device management software updated over the next few weeks.  Device management is key to helping us effectively manage the corporate data on our council mobile devices to help keep it secure.

All council iPhones will change from using Airwatch to using Microsoft Intune.  This brings the benefit of moving staff email accounts across to Microsoft Outlook meaning all contacts, calendar and inbox settings are all in the one easy to access place.

This key change will require all council iPhone users to take some actions before, during and after the change over.

Staff will be kept informed of their change over date so that they know what is happening and what they need to do.

The following support guides will help you through this change:

Staff briefing

This provides key information on what is due to change and what you need to do. It links to all the support material available.

•   Staff briefing - important changes to your iPhone and key actions you need to carry out (PDF) [148KB]

How to enrol into Intune

This provides a step by step guide with screenshots on how to enrol into Intune and also how to access your contacts and set up notifications on your iPhone when you receive emails.

•   Staff iPhone Guide - how to enrol Intune on your device (PDF) [1MB]
• Video - you can also watch our video on how to enrol your device onto Intune here:

Transferring photos

This provides key informaiton on how to save photos from iPhones 7 and above into the correct format when transferring to a pc

•   Staff Guide on transferring photos from iPhone to PC (PDF) [133KB]

Setting your profile photo in Outlook

This provides key information on how to set your profile photo in Outlook to comply with core guidelines

•   Corporate Identity Guidelines (PDF) [3MB]

Updating your iPhone iOS software

This provides key information on how to check and regularly update your iPhone software to keep it safe and working properly.

•   iPhone user guide (PDF) [909KB]

Issues

If you have any issues during or after the enrolement into Intune process you should complete this issues log and email it to IntuneMigrationIssues@glasgow.gov.uk.   The project team will support you in the first instance. Please do not contact CGI.

•   User Issues Log Template (Excel doc) [11KB]