Report a Missed Bin Collection

Bin collection delays

Due to increased volumes of waste presented for collection and the public holidays over the festive period, we are running slightly behind schedule on some of our bin collection routes. Please be assured that our backlog is being reviewed on a daily basis and we are working to have this cleared as soon as possible.

Please note that we anticipate the backlog at the following locations to be cleared by Sunday 22 January:

  • General Waste at Whiteinch and Woodlands
  • Blue Bins at Partick, Craigton and Shawlands
  • Food Bins at Garnethill, Shawlands, Newlands, Auldburn, Partick, Whiteinch and Ibrox.

Last updated 4pm on 20 January 2017. 

Next update 10am on Monday 23 January 2017.

What is a missed bin collection?

A missed bin collection is when we have not emptied your bin after 6pm on the scheduled collection day.

Before you report a missed bin collection please check:

  • Your bin was on the kerbside from 7am
  • You have put your bin our on the right day: you can use our collection calendar to check your collection days
  • You bin is not contaminated e.g. items which should not be put in the bin are in the bin
  • Your bin is not overloaded and the bin lid is fully closed

How do I report a missed bin collection?

You can report a missed bin using our website.

You can also report a missed bin using our MyGlasgow app. You can download our app from your app store.

You can also report a missed bin by phoning us on 0141 287 9700.

How long does it take to collect a missed bin?

It can take us up to 7 days to return to collect a missed bin. If you have already contacted us to report a missed bin collection, please allow 7 days before contacting us again.

Report a missed bin

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