Council tax reduction can help towards your Council Tax bill if you are unemployed or on a low income.
The amount you receive will depend on your income and household circumstances. You can find out what you will be entitled to by using the Council Tax reduction calculator .
You will still be liable to pay your water and waste water charges as these are not included in council tax reduction.
You must be the person who should pay council tax for the property. For more information about who is responsible for paying council tax, please visit the Scottish Government website.
You can apply using our Council Tax Reduction application. Please also see our Privacy Statement.
Once you submit your application, we will contact you to let you know if you qualify.
The level of evidence you need to provide depends on your income and circumstances. We may ask for the following evidence to support your application:
Please do not delay in applying for benefit whilst waiting for any of the information listed above.
We only accept original documents. We will retain any original documents provided for 6 weeks prior to them being securely disposed of.
If you require your original documents returned to you, you must request this when submitting the documents or within the 6 week period.
In certain circumstances, we may backdate your application for council tax reduction to a date before you made your application.
All requests for backdating must be made in writing and you must show good cause as to why you could not apply on time.
Applications from working age customers may only be backdated for a maximum of 6 months.
Applications from people of pension credit age should automatically be backdated for up to three months providing you or your partner did not receive income support, income based jobseekers allowance or income related employment & support allowance. Pension age claimants are not required to provide reasons for not applying sooner.
In order to avoid overpayments and potentially court proceedings it is important that you tell us of any changes in your circumstances. By telling us you will help us keep your council tax reduction right. For more information, please visit the report a change in circumstance page.
If you qualify for council tax reduction, you may also be entitled to other help such as:
You must write to us within 2 months of the initial determination and request a review.
Your request must state the reasons why you think the determination is incorrect.
We will consider your request and reply to you in writing within 2 months.
Review requests can be sent by post to:
Glasgow City Council
PO Box 36
They can also be sent by e-mail to Appeals@glasgow.gov.uk
If you remain dissatisfied after receiving a decision on your review request, you can seek an independent ruling from the Local Taxation Chamber.
A ruling by the Local Taxation Chamber should only be requested after we have carried out an internal review.
The only exception to this would be if you had not received a written response from us within 2 months of requesting a review.
Applications should be made directly by you or your representative in writing to:
Local Taxation Chamber
Hamilton Business Park
Hamilton ML3 0QA
The Local Taxation Chamber can also be contacted by phone on 01698 390012 and by e-mail to: LTCAdmin@scotcourtstribunals.gov.uk