Winter Fuel Payment

Background Information

Following the announcement of the UK Government Decision to means test the Winter Fuel Payment, the Scottish Government has decided to mirror the UK Government in means testing the Pension Age Winter Heating Payment with the qualifying benefit being Pension Credit. 

Eligible residents who may qualify will receive a letter from The Pension Service or Glasgow City Council advising them of this change and providing people with details on how to apply. We have also collated details on how to find out if you are eligible and how to apply and contact details of organisations who will be able to help.
 

How to apply for pension credit

Can you self serve or could a family member assist you to apply online?
A claim can be made by using the Pension Credit online service if:

•    State Pension has already been claimed; and
•    there are no children or young people included in the claim

Pension Credit can also be claimed by phone or post.

Pension Credit
Telephone: 0800 99 1234
Textphone: 0800 169 0133

NGT text relay (if you cannot hear or speak on the phone): 18001 then 0800 99 1234
Find out about call charges

Monday to Friday, 8am to 6pm, except public holidays

Age Scotland can also provide advice and assistance by calling their helpline on Helpline: 0800 12 44 222

Assistance to apply in person

Attending a local Money Advice Agency: 

Money Advice Agency                                  Contact Tel. Number
Parkhead Citizens Advice Bureau                    0141 554 0004
Bridgeton Citizens Advice Bureau                    0141 554 0336
Easterhouse Citizens Advice Bureau               0141 771 2328
Drumchapel Citizens Advice Bureau                0141 944 2612
Glasgow North West Citizen Advice Bureau     0141 948 0204
Glasgow Central Citizens Advice Bureau          0141 552 5556
Greater Pollok Citizens Advice Bureau             0141 881 2462
Money Matters Money Advice                           0141 445 5221
GEMAP Scotland                                               0141 773 5850
Drumchapel Money Advice Centre                    0141 944 0807

If you are a Housing Association Tenant assistance is available from the following rented social landlords in Glasgow.

Please ensure you contact only your own landlord for support as only they will be able to access the details required to support your claim.

Rented Social Landlords contact details (Excel doc) [17KB]

Attending a Glasgow Library Universal Credit Hub for assistance with the online application