Bullying and Harassment

Freephone 0800 042 0135

Glasgow City Council is committed to creating a workplace free from bullying and harassment.

Our Policy and Approach

Our Bullying and Harassment Policy (PDF, 276 KB)(opens new window):

• gives a clear statement on the standards of conduct expected of all employees towards each other at work;
• provides clarification on what is considered inappropriate and unacceptable conduct in relation to bullying and harassment;
• outlines a fair process by which any employee can raise concerns or seek redress if they are affected by bullying and harassment;
• provides information on the support available to anyone affected by bullying and harassment at work.

Our Bullying and Harassment Guide (PDF, 373 KB)(opens new window) explains how the Bullying and Harassment Policy is to be applied in practice

We all have a role to play in supporting this.

If you experience bullying and harassment or see it happening to someone else, follow the 5 key steps to stop it:

1. Don't ignore the problem
2. Confide in someone
3. Know the policy and options open to you
4. Keep a record
5. Consider taking action

Below you will find information on the support available to anyone affected by bullying and harassment.

Bullying and Harassment - Support for You

Look out for our new campaign to highlight the support available if you are experiencing bullying or harassment at work.

Support includes access to free confidential advice by phoning our dedicated external helpline - with our Employee Assistance Provider.

Chat on the phone - 24/7

• You can chat freely and in complete confidence to an external trained advisor at any time of the day or night - all year round.
• Phone our Bullying and Harassment Helpline on freephone 0800 042 0135
• Our Employee Assistance Provider (EAP) provides this free, independent and confidential support to any employee affected by bullying and harassment.
• Just phone to chat to a professional who will listen, talk things through with you and offer advice on the next steps to take.

You can also chat in confidence to:

• your manager
• a trusted colleague
• any of our trained Bullying and Harassment Contacts
•  List of Equality Employee Support Network Contacts
•  Service HR Champions 
• Trade Union representative.

External Support

Additional external support and advice is available from

• Samaritans (24 Hour Counselling Service) - Freephone on 116 123.
• Breathing Space to talk to a specialist advisor - available 24 hours at weekends (from 6pm Friday to 6am Monday) and 6pm to 2am on week days (Monday to Thursday) - Freephone on 0800 83 85 87.
• UK National Workplace Bullying Advice Line.
• Hate Crime Scotland - Find out more about the campaign to combat Hate Crime and Glasgow's Third Party Reporting Centres.