Glasgow Household Survey (GHS)

What is it?

We seek to ensure that the services we provide are of high quality and meet the needs of all the city's residents.

To assist in this we use the services of a market research company to carry out an annual survey of residents. The survey measures citizens usage and satisfaction in a number of key services provided by us and our Arms Length External Organisations (ALEOs). The information gathered is used to inform service and strategy development.

The  Glasgow Household Survey 2022 (PDF) [2MB] .

Impact

• ODSC Impact and Outcomes Report (PDF) [128KB]

Glasgow Household Survey Archive

• Glasgow Household Survey 2021 (PDF) [4MB]
• Glasgow Household Survey 2019 (PDF) [3MB]
• Glasgow Household Survey - North East Sector 2018 (PDF) [368KB]
• Glasgow Household Survey - North West Sector 2018 (PDF) [372KB]
• Glasgow Household Survey - South Sector 2018 (PDF) [369KB]
• Glasgow Household Survey 2018 (PDF) [2MB]
• Glasgow Household Survey - North East Sector 2017 (PDF) [543KB]
• Glasgow Household Survey - North West Sector 2017 (PDF) [537KB]
• Glasgow Household Survey - South Sector 2017 (PDF) [554KB]
• Glasgow Household Survey 2017 (PDF) [1MB]
• Glasgow Household Survey 2016 (PDF) [2MB]
• Glasgow Household Survey 2015 (PDF) [9MB]
• Glasgow Household Survey 2014 (PDF) [10MB]
• Glasgow Household Survey 2013 (PDF) [1MB]
• Glasgow Household Survey 2012 Autumn (PDF) [1MB]
• Glasgow Household Survey 2012 Spring (PDF) [1MB]
• Glasgow Household Survey 2011 Autumn (PDF) [250KB]
• Glasgow Household Survey 2011 Spring (PDF) [584KB]
• Glasgow Household Survey 2010 Autumn (PDF) [725KB]
• Glasgow Household Survey 2010 Spring (PDF) [466KB]
• Glasgow Household Survey 2009 Autumn (PDF) [771KB]
• Glasgow Household Survey 2009 Spring (PDF) [687KB]
• Glasgow Household Survey 2008 Autumn (PDF) [754KB]
• Glasgow Household Survey 2008 Spring (PDF) [532KB]