Service Performance

Service departments have specific responsibilities for leading performance within their own areas.

To explain what our plans were, how well we performed in delivering them and what our priorities are for the next year, our departments produce an annual report called the Annual Service Plan and Improvement Report (ASPIR).

Chief Executive's Department

• CED Annual Business Plan 2024-25 (PDF, 717 KB)
• CED Annual Business Plan 2023-24 (PDF, 707 KB)
• CED ASPIR 2021-22 (PDF, 749 KB)
• CED Past Performance 2019-20 (At Quarter 4) (PDF, 181 KB)
• CED ASPIR 2019-20 (PDF, 955 KB)
• CED ASPIR 2018-19 (PDF, 905 KB)
• CED ASPIR 2017-18 (PDF, 749 KB)
• CED ASPIR 2016-17 (PDF, 696 KB)
• Capital Programme Annual Performance Report 2015-2016 (PDF, 4 MB)
• CEOCS ASPIR 2015-16 (PDF, 665 KB)
• CEOCS ASPIR 2014-15 (PDF, 545 KB)

Education

• Education Services Annual Business Plan 2024-25 (PDF, 746 KB)
• ASPIR 2021-22 (PDF, 7 MB)
• ASPIR 2019-20 (PDF, 3 MB)
• Education ASPIR Past Performance 2019-20 (At Quarter 4) (PDF, 239 KB)
• ASPIR 2018-19 (PDF, 787 KB)
• ASPIR 2017-18 (PDF, 2 MB)
• ASPIR 2016-17 (PDF, 1 MB)
• ASPIR 2015-16 (PDF, 1 MB)
• ASPIR 2014-15 (PDF, 1 MB)

Financial Services

• Financial Services Annual Business Plan 24-25 (PDF, 507 KB)
• Financial Services Annual Business Plan 23-24 (PDF, 543 KB)
• Financial Services ASPIR 2021-22 (PDF, 792 KB)
• Financial Services ASPIR Past Performance 2019-20 (At Quarter 4) (PDF, 279 KB)
• Financial Services ASPIR 2019-20 (PDF, 787 KB)
• Financial Services ASPIR 2018-19 (PDF, 804 KB)
• Financial Services ASPIR 2017-18 (PDF, 617 KB)
• Financial Services ASPIR 2016-17 (PDF, 322 KB)
• Financial Services ASPIR 2015-16 (PDF, 617 KB)
• Financial Services ASPIR 2012-2015 (PDF, 190 KB)

Neighbourhood, Regeneration and Sustainbaility

• Neighbourhood, Regeneration and Sustainability ASPIR 2023-2024 (PDF, 1 MB)
• Neighbourhoods, Regeneration and Sustainability ASPIR 2021-22 (include Development and Regeneration Services)
• Neighbourhoods, Regeneration and Sustainability ASPIR 2021-22 (includes Neighbourhoods ad Sustainability)

Development and Regeneration Services

• DRS ASPIR 2019-20 (PDF, 929 KB)
• DRS ASPIR 2018-19 (PDF, 868 KB)
• DRS ASPIR 2017-18 (PDF, 898 KB)
• DRS ASPIR 2016-17 (PDF, 4 MB)
• DRS ASPIR 2014-16 (PDF, 1 MB)
• DRS ASPIR 2012-14 (PDF, 755 KB)

Neighbourhoods and Sustainability

• NS ASPIR 2019-20 (PDF, 3 MB)
• LES ASPIR 2018-19 (PDF, 5 MB)
• LES ASPIR 2017-18 (PDF, 4 MB)
• LES ASPIR 2016-17 (PDF, 2 MB)
• LES ASPIR 2015-16 (PDF, 802 KB)
• LES ASPIR 2014-15 (PDF, 664 KB)
• LES ASPIR 2013-14 (PDF, 737 KB)
• LES ASPIR 2012-13 (PDF, 364 KB)

Social Work Services

• SWS ASPIR 2018-19 (PDF, 821 KB)
• SWS ASPIR 2017-18 (PDF, 707 KB)
• SWS Annual Service Plan and Improvement Report 2016 (PDF, 377 KB)
• SWS ASPIR 2015-16 (PDF, 986 KB)